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Critical thinking involves purposeful and goal-directed thinking used to define and solve problems.
Critical thinking involves purposeful and goal-directed thinking used to define and solve problems.
Critical thinking involves purposeful and goal-directed thinking used to define and solve problems.
[True or False]
083055   42   1 Reply
5 years ago
Sustainability within the SC&O context is
Sustainability within the SC&O context is
Sustainability within the SC&O context is
A) reducing the impact on the environment.
B) operating today in a way that does not threaten the future.
C) working collaboratively with suppliers to reduce package sizes.
D) All of the above
083055   37   1 Reply
5 years ago
Which statement concerning retailing is correct?
Which statement concerning retailing is correct?
Which statement concerning retailing is correct?
A) Retailing activities must involve a store.
B) Retailing activities do not have to include a retailer.
C) Retailing activities cannot be performed by a wholesaler.
D) Retailing ac
100%   100   1 Reply
5 years ago
About how many people are employed by traditional retailers in the United States?
About how many people are employed by traditional retailers in the United States?
About how many people are employed by traditional retailers in the United States?
A) 11 million
B) 15 million
C) 25 million
D) 34 million
100%   48   1 Reply
5 years ago
Data on U.S. retail employment understates actual employment because it does not include ________.
Data on U.S. retail employment understates actual employment because it does not include ________.
Data on U.S. retail employment understates actual employment because it does not include ________.
A) store or department managers
B) part-time personnel
C) seasonal employees and unreported workers in family businesses or partnerships
100%   65   1 Reply
5 years ago
In 2015, the four largest retailing companies (in order of size from largest to fourth largest on ...
In 2015, the four largest retailing companies (in order of size from largest to fourth largest on ...
In 2015, the four largest retailing companies (in order of size from largest to fourth largest on the basis of sales) were ________.
A) Walmart, Sears, Safeway, and J.C. Penney
B) Walmart, Kroger, Costco, and Home Depot
C) Walmart, Kma
100%   75   1 Reply
5 years ago
In 2015, the pre-tax profits for department stores averaged about ________ percent of sales.
In 2015, the pre-tax profits for department stores averaged about ________ percent of sales.
In 2015, the pre-tax profits for department stores averaged about ________ percent of sales.
A) 0.5
B) 1.0
C) 2.1
D) 3.5
100%   53   1 Reply
5 years ago
The channel of distribution consists of ________.
The channel of distribution consists of ________.
The channel of distribution consists of ________.
A) the movement of goods and services from manufacturer to consumer-user
B) all of the businesses and people involved in the physical movement and transfer of ownership of goods and services
100%   81   1 Reply
5 years ago
Which of the following is generally not considered a party in a typical channel of distribution?
Which of the following is generally not considered a party in a typical channel of distribution?
Which of the following is generally not considered a party in a typical channel of distribution?
A) retailer
B) final consumer
C) wholesaler
D) advertising agency
100%   35   1 Reply
5 years ago
The sorting process helps manufacturers by ________.
The sorting process helps manufacturers by ________.
The sorting process helps manufacturers by ________.
A) paying on the basis of when goods are shipped, not sold
B) offering an assortment of goods that are collected from a large number of suppliers
C) enabling one-stop shopping
D
100%   99   1 Reply
5 years ago
Manufacturers can increase their power in a distribution channel through ________.
Manufacturers can increase their power in a distribution channel through ________.
Manufacturers can increase their power in a distribution channel through ________.
A) operating their own retail facilities
B) developing dealer brands
C) expanding into foreign markets
D) use of intensive distribution
100%   57   1 Reply
5 years ago
In exclusive distribution, suppliers enter into agreements with ________.
In exclusive distribution, suppliers enter into agreements with ________.
In exclusive distribution, suppliers enter into agreements with ________.
A) multiple retailers that designate the latter as the only companies in specified geographic areas that are allowed to carry certain brands and/or product lines
B) o
100%   83   1 Reply
5 years ago
A retailer often must limit its selection of brands in ________ distribution.
A retailer often must limit its selection of brands in ________ distribution.
A retailer often must limit its selection of brands in ________ distribution.
A) wide
B) intensive
C) selective
D) exclusive
100%   45   1 Reply
5 years ago
Which form of distribution has the effect of most severely limiting a manufacturer's long-run sales ...
Which form of distribution has the effect of most severely limiting a manufacturer's long-run sales ...
Which form of distribution has the effect of most severely limiting a manufacturer's long-run sales potential?
A) intensive distribution
B) selective distribution
C) dual distribution
D) exclusive distribution
100%   69   1 Reply
5 years ago
Point-of-purchase displays and the placement of goods in visible, high-traffic store locations are ...
Point-of-purchase displays and the placement of goods in visible, high-traffic store locations are ...
Point-of-purchase displays and the placement of goods in visible, high-traffic store locations are important in retailing because of the need to ________.
A) sell services to a broad target market
B) generate impulse sales
C) minimize
100%   53   1 Reply
5 years ago
Which factor has had the greatest impact on the success of Home Depot?
Which factor has had the greatest impact on the success of Home Depot?
Which factor has had the greatest impact on the success of Home Depot?
A) its low pricing strategy
B) its development and use of a retail strategic plan
C) its excellent physical distribution systems
D) its outstanding customer se
100%   67   1 Reply
5 years ago
All of the elements in a retail offering that encourage or inhibit consumers during their contact ...
All of the elements in a retail offering that encourage or inhibit consumers during their contact ...
All of the elements in a retail offering that encourage or inhibit consumers during their contact with a given retailer comprises ________.
A) store atmosphere
B) the retail concept
C) the total retail experience
D) retail image
100%   45   1 Reply
5 years ago
A characteristic of relationship retailing is ________.
A characteristic of relationship retailing is ________.
A characteristic of relationship retailing is ________.
A) reliance on a database of current customers
B) search for new customers
C) constant bargaining between customers and suppliers
D) low trust among channel members
100%   54   1 Reply
5 years ago
The underlying principle of a strategic approach to the study of retailing is that a firm needs to ...
The underlying principle of a strategic approach to the study of retailing is that a firm needs to ...
The underlying principle of a strategic approach to the study of retailing is that a firm needs to ________.
A) be a low-cost provider
B) base all of its decisions on retail research
C) be aware of opportunities and constraints in deci
100%   59   1 Reply
5 years ago
Which statement concerning retailing is not correct?
Which statement concerning retailing is not correct?
Which statement concerning retailing is not correct?
A) Retailing involves both goods and services.
B) Retailing must involve a retailer.
C) Direct selling is part of retailing.
D) Retailing is the final stage in a channel of dist
100%   96   1 Reply
5 years ago
An optical chain purchasing goods from dozens of vendors (these include frame companies, lens firms, ...
An optical chain purchasing goods from dozens of vendors (these include frame companies, lens firms, ...
An optical chain purchasing goods from dozens of vendors (these include frame companies, lens firms, sunglass manufacturers, and eyeglass case firms) demonstrates ________.
A) a channel of distribution
B) economies of scale
C) vertical
100%   90   1 Reply
5 years ago
Without the sorting process, final customers would ________.
Without the sorting process, final customers would ________.
Without the sorting process, final customers would ________.
A) not purchase goods on impulse
B) not receive credit
C) have to shop at individual manufacturers
D) require fewer transactions to complete a purchase
100%   56   1 Reply
5 years ago
The sorting process enables manufacturers to ________.
The sorting process enables manufacturers to ________.
The sorting process enables manufacturers to ________.
A) specialize in the production and marketing of a narrow product line
B) vertically integrate
C) increase their channel control over retailers
D) dictate final selling prices
100%   50   1 Reply
5 years ago
The greatest advantage to a manufacturer's use of exclusive distribution is ________.
The greatest advantage to a manufacturer's use of exclusive distribution is ________.
The greatest advantage to a manufacturer's use of exclusive distribution is ________.
A) a high level of retail price competition
B) close channel cooperation
C) maximizing long-run sales potential
D) convenience of location
100%   46   1 Reply
5 years ago
The potential for channel conflict (due to the high power of a retailer relative to a manufacturer) ...
The potential for channel conflict (due to the high power of a retailer relative to a manufacturer) ...
The potential for channel conflict (due to the high power of a retailer relative to a manufacturer) is least in which form of distribution?
A) dual distribution
B) exclusive distribution
C) selective distribution
D) intensive dist
100%   39   1 Reply
5 years ago
A characteristic of a retail strategy is its ________.
A characteristic of a retail strategy is its ________.
A characteristic of a retail strategy is its ________.
A) attention to personnel availability and training
B) attention to short-run success
C) systematic assessment of the environment to ascertain opportunities and threats
D) foc
100%   39   1 Reply
5 years ago
A major home improvement retailer desires to increase its sales at the rate of 20 percent per year. ...
A major home improvement retailer desires to increase its sales at the rate of 20 percent per year. ...
A major home improvement retailer desires to increase its sales at the rate of 20 percent per year. This requires new stores in existing markets (to increase market penetration), renovation of existing stores that are over seven years old, and entran
100%   41   1 Reply
5 years ago
A tire retailer guarantees to match all advertised specials of competitors, includes installation ...
A tire retailer guarantees to match all advertised specials of competitors, includes installation ...
A tire retailer guarantees to match all advertised specials of competitors, includes installation and balancing in its quoted price, and specializes in well-known tire brands. This illustrates which element of the retailing concept?
A) value-dri
100%   35   1 Reply
5 years ago
The use of customer loyalty programs by a hotel chain that grants rewards, such as room upgrades and ...
The use of customer loyalty programs by a hotel chain that grants rewards, such as room upgrades and ...
The use of customer loyalty programs by a hotel chain that grants rewards, such as room upgrades and free rooms to loyal customers, is an important part of ________.
A) the total retail experience
B) relationship retailing
C) customer
100%   55   1 Reply
5 years ago
Which retail strategy focuses on existing customers?
Which retail strategy focuses on existing customers?
Which retail strategy focuses on existing customers?
A) the retail concept
B) the functional approach to retailing
C) relationship retailing
D) transactional retailing
100%   67   1 Reply
5 years ago
Mail and telephone orders, direct selling, and vending machine sales are not part of retailing.[true ...
Mail and telephone orders, direct selling, and vending machine sales are not part of retailing.[true ...
Mail and telephone orders, direct selling, and vending machine sales are not part of retailing.
[true or false]
100%   233   1 Reply
5 years ago
Through the sorting process, a retailer collects an assortment of goods and services from various ...
Through the sorting process, a retailer collects an assortment of goods and services from various ...
Through the sorting process, a retailer collects an assortment of goods and services from various suppliers and offers them to customers in small quantities.
[true or false]
100%   37   1 Reply
5 years ago
Retailers and their suppliers have common viewpoints relating to channel control, the intensity of ...
Retailers and their suppliers have common viewpoints relating to channel control, the intensity of ...
Retailers and their suppliers have common viewpoints relating to channel control, the intensity of distribution, and the setting of final retail prices.
[true or false]
100%   41   1 Reply
5 years ago
Channel relations are generally smoothest when intensive distribution is used.[true or false]
Channel relations are generally smoothest when intensive distribution is used.[true or false]
Channel relations are generally smoothest when intensive distribution is used.
[true or false]
100%   41   1 Reply
5 years ago
The retailing concept is comprised of customer orientation, coordinated effort, value- driven, and ...
The retailing concept is comprised of customer orientation, coordinated effort, value- driven, and ...
The retailing concept is comprised of customer orientation, coordinated effort, value- driven, and goal orientation.
[true or false]
100%   47   1 Reply
5 years ago
A customer's satisfaction with a retailer's customer service depends on expectations and past ...
A customer's satisfaction with a retailer's customer service depends on expectations and past ...
A customer's satisfaction with a retailer's customer service depends on expectations and past experience.
[true or false]
100%   63   1 Reply
5 years ago
Relationship retailing focuses on the need for continuous attraction of new customers.[true or ...
Relationship retailing focuses on the need for continuous attraction of new customers.[true or ...
Relationship retailing focuses on the need for continuous attraction of new customers.
[true or false]
100%   59   1 Reply
5 years ago
An institutional approach to the study of retailing concentrates on the activities that retailers ...
An institutional approach to the study of retailing concentrates on the activities that retailers ...
An institutional approach to the study of retailing concentrates on the activities that retailers must perform.
[true or false]
100%   72   1 Reply
5 years ago
Retailers purchase goods in large quantities and sell them in small quantities. This represents an ...
Retailers purchase goods in large quantities and sell them in small quantities. This represents an ...
Retailers purchase goods in large quantities and sell them in small quantities. This represents an important aspect of the retailing concept.
[true or false]
100%   89   1 Reply
5 years ago
A retailer can appeal to diverse target markets through omnichannel retailing.[true or false]
A retailer can appeal to diverse target markets through omnichannel retailing.[true or false]
A retailer can appeal to diverse target markets through omnichannel retailing.
[true or false]
100%   48   1 Reply
5 years ago
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