MGMT 310 Quiz 2

I am also looking for MGMT 310 Quiz 2 and 3

Post Merge: 10 years ago

If you take quiz 2 and post the answers, I can take quiz 3 and post those answers.  Work Smarter Not Harder 

  I need this too I hoep someone helps out

Here is Quiz 2, if anyone still needs it! Does anyone have Quiz 3 for the class??

Question 1 of 25 4.0/ 4.0 Points

A disadvantage of formalization in organization structure is:
  A.Decision making is at a faster pace

 
  B.Formalized structure is associated with increased motivation and job satisfaction
 
  C.Strategic decision making occurs often
 
Correct  D.Reduced innovativeness occurs because employees are used to behaving in a certain manner 



Answer Key: D
 
 
Question 2 of 25 4.0/ 4.0 Points

Despite potential benefits, the disadvantages of a matrix structure include which of the following?:
  A.Power struggles or turf wars among managers are lessened, taking away an important source of new ideas and innovation.

 
  B.Managers will spend less effort coordinating their work, believing that someone else can pick-up the slack.
 
  C.Role ambiguity or role conflict is very low
 
Correct  D.There is potential for interpersonal conflict with team members as well as with leaders
 



Answer Key: D
 
 
Question 3 of 25 4.0/ 4.0 Points

Organizational change can take the form of which of the following?:
Correct  A.Structure, strategy, policies, or culture
 
  B.Change should be planned on quarterly basis and measured for progress
 
  C.Fundamentally, organizational change is a process that involved effective products or services
 
  D.Change should moderate so as to not disrupt corporate cultural norms.
 



Answer Key: A
 
 
Question 4 of 25 4.0/ 4.0 Points

Organizational culture is related to the POLC function of:
  A.Planning
 
Correct  B.Organizing
 
  C.Leading
 
  D.Controlling
 



Answer Key: B
 
 
Question 5 of 25 4.0/ 4.0 Points

It is more common to see rewards tied to performance indicators as opposed to seniority or loyalty in companies whose cultures are:
  A.Aggressive
 
  B.Innovative
 
Correct  C.Outcome-oriented
 
  D.Team-oriented
 



Answer Key: C
 
 
Question 6 of 25 4.0/ 4.0 Points

The primary reason managers who start a new job fail, or either voluntarily leave or are fired, report not being able to:
Correct  A.Form effective relationship with colleagues

 
  B.The company did not have a systematic approach to onboarding
 
  C.Did not seek feedback
 
  D.Did not gain understanding of whether their behavior fit with the company culture. 



Answer Key: A
 
 
Question 7 of 25 4.0/ 4.0 Points

MySpace, Facebook, and LinkedIn are examples of:
  A.Websites for everyone

 
  B.Tools for the organization to learn about the employees
 
Correct  C.Social networks
 
  D.Invisible networks 



Answer Key: C
 
 
Question 8 of 25 4.0/ 4.0 Points

Research shows that employees can realize their innovations and make them catch on more quickly if they are:
Correct  A.Networked employees
 
  B.Non-networked employees
 
  C.Creative and intelligent
 
  D.None of the above
 



Answer Key: A
 
 
Question 9 of 25 4.0/ 4.0 Points

In the POLC framework, social networks are a key ingredient in the component:
  A.Planning
 
Correct  B.Organizing
 
  C.Leading

 
  D.Controlling
 



Answer Key: B
 
 
Question 10 of 25 4.0/ 4.0 Points

A network of people outside your control who will enable you to reach key organizational objectives is called:
  A.Tactical network
 
  B.Operational network
 
  C.Personal network
 
Correct  D.Strategic network
 



Answer Key: D
 
 
Question 11 of 25 4.0/ 4.0 Points

According to Goleman, in what way are effective leaders different from ineffective leaders?:
  A.They differ in their ability to control the emotions of others

 
  B.They differ in years of management experience
 
Correct  C.They differ in their understanding of other people’s emotions
 
  D.They differ in their understanding of the mission of the companyl motivation 



Answer Key: C
 
 
Question 12 of 25 4.0/ 4.0 Points

Employees engage in higher levels of conflict when leaders use which of the following decision making style?
  A.Authoritarian

 
  B.Democratic
 
Correct  C.Laissez-faire

 
  D.Authoritarian and laissez-faire 



Answer Key: C
 
 
Question 13 of 25 4.0/ 4.0 Points

The leadership style that involves employees in the making of important decisions is:
  A.Supportive leadership
 
Correct  B.Participative leadership
 
  C.Directive leadership
 
  D.Achievement oriented leadership
 



Answer Key: B
 
 
Question 14 of 25 4.0/ 4.0 Points

The leadership approach that defines the leader’s role as serving the needs of others is called:
  A.LMX
 
  B.Authentic leadership
 
Correct  C.Servant leadership
 
  D.Transformational leadership
 



Answer Key: C
 
 
Question 15 of 25 4.0/ 4.0 Points

Making strategic, tactical and operational decisions is an integral part of which function of the P-O-L-C framework?
Correct  A.Planning
 
  B.Organizing
 
  C.Leading
 
  D.Controlling
 



Answer Key: A
 
 
Question 16 of 25 4.0/ 4.0 Points

Kahnemann and Tversky found that individuals are influenced in making decisions by which of the following?
  A.De-escalation
 
Correct  B.Overconfidence
 
  C.Decision bias
 
  D.Constructing bias
 



Answer Key: B
 
 
Question 17 of 25 4.0/ 4.0 Points

Despite its popularity within organizations, group decision making suffers from which of the following?
  A.Groups commonly outperform their best member, which can lead to intra-group rivalries.

 
  B.Group decision making is not a thorough process for some management decisions
 
  C.Groups can suffer from social isolation
 
Correct  D.Groups may suffer from the tendency to avoid critical evaluation of ideas the group favors 



Answer Key: D
 
 
Question 18 of 25 4.0/ 4.0 Points

The following statements regarding tall structures in an organization are true EXCEPT:
  A.Tall structures are better at satisfying security needs of employees then in flat structures
 
  B.Number of employees reporting to each manager tends to be smaller in tall structures
 
  C.Employees feel a greater sense of job security in tall structures
 
Correct  D.In tall structures, there is a greater level of freedom of action for each employee
 



Answer Key: D
 
 
Question 19 of 25 4.0/ 4.0 Points

Why do employees who participate in planning change efforts tend to have more positive opinions about the change?
  A.They have the opportunity to reject the proposed change

 
  B.They will have the opportunity to know more than others about the change
 
  C.They will be able to convince customers the change was the right thing to do
 
Correct  D.They will feel a sense of ownership of planned change and are more likely to be on board. 



Answer Key: D
 
 
Question 20 of 25 4.0/ 4.0 Points

A company which has a policy such as “all pricing decisions of merchandise will be made at corporate headquarters” is likely to have a culture that is:
  A.Aggressive

 
Correct  B.Centralized
 
  C.Outcome-oriented
 
  D.Detail-oriented 



Answer Key: B
 
 
Question 21 of 25 4.0/ 4.0 Points

In innovation networks, those who prefer to come up with ideas believe that asking the right questions is more important than having the right answers are called:
  A.Researchers
 
  B.Experts
 
  C.Producers

 
Correct  D.Idea generators 



Answer Key: D
 
 
Question 22 of 25 4.0/ 4.0 Points

Ethical decision making guidelines includes which of the following?
  A.Consider implications for key personnel only.
 
Correct  B.Consider alternatives
 
  C.Establish consensus

 
  D.Consider the values of the corporation 



Answer Key: B
 
 
Question 23 of 25 4.0/ 4.0 Points

The style that involves a high level of manager involvement and is used when employees are highly motivated but have limited skills is:
Correct  A.Telling/directing
 
  B.Selling/coaching
 
  C.Participating/supporting

 
  D.Delegating 



Answer Key: A
 
 
Question 24 of 25 4.0/ 4.0 Points

Groupthink is characterized by which of the following symptoms?
  A.Invulnerability
 
  B.Collective modeling
 
  C.NGT is used more often than it should
 
Correct  D.Stereotyped views of out-groups are seen when groups discount rivals’ abilities to make effective responses
 



Answer Key: D
 
 
Question 25 of 25 4.0/ 4.0 Points

The tendency to accept the first alternative that meets minimum criteria is called:
  A.Bounded rationality model
 
  B.Intuitive decision-making model
 
Correct  C.Satisfice

 
  D.Analysis paralysis 



Answer Key: C
 

Part 1 of 1 -    96.0/ 100.0 Points

Question 1 of 25
   4.0/ 4.0 Points
Environmental scanning is a:
Correct    A.Planning process

   
   B.Organizing process
   
   C.Leading process
   
   D.Controlling process    


Answer Key: A
Question 2 of 25
   4.0/ 4.0 Points
Conscientiousness is the one personality trait that uniformly predicts:
   A.How highly adaptable to change a person is

   
   B.How highly motivated a person is to learn a new skill
   
   C.How highly detailed a person will be
   
Correct    D.How highly performance oriented a person will be    


Answer Key: D
Question 3 of 25
   4.0/ 4.0 Points
Why should managers understand how visual perception may be biased?
   A.Managers have a tendency to compare and contrast objects and people to each other.
   
   B.Managers are prone to errors and biases when perceiving themselves.

   
Correct    C.Managers rely on their visual perception to form their opinions about people and objects around them.
   
   D.Bias in visual perception tends to interfere with the management process.    


Answer Key: C
Question 4 of 25
   4.0/ 4.0 Points
How we perceive others will shape our behavior, which in turn:
Correct    A.Will shape the behavior of the person we are interacting with
   
   B.Will lead to undue success or failure
   
   C.May lead to wrong inferences about objects in our environment

   
   D.Will lead to generalizations    


Answer Key: A
Question 5 of 25
   4.0/ 4.0 Points
Exit interviews are often conducted by:
   A.Employee manager

   
Correct    B.Human resources representative
   
   C.Outside consultants
   
   D.Top management    


Answer Key: B
Question 6 of 25
   4.0/ 4.0 Points
Managers need to consider the individual and the situation when making:
Correct    A.Organizing decisions about the job
   
   B.Leading decisions about the organization
   
   C.Controlling decisions about the departments
   
   D.Planning decisions about the strategies of the company
   


Answer Key: A
Question 7 of 25
   4.0/ 4.0 Points
Motivating employees is a managerial function of:
Correct    A.Leading
   
   B.Controlling

   
   C.Organizing
   
   D.Planning    


Answer Key: A
Question 8 of 25
   4.0/ 4.0 Points
How much of a manager’s time is spent communicating?
   A.10-25%

   
   B.25-50%
   
Correct    C.50-90%
   
   D.90-100%    


Answer Key: C
Question 9 of 25
   4.0/ 4.0 Points
A downside of the office grapevine is:
   A.Information is not accurate
   
   B.Managers do not participate in the exchange of information
   
Correct    C.The grapevine lacks a specific sender
   
   D.The informal structure hinders communication
   


Answer Key: C
Question 10 of 25
   4.0/ 4.0 Points
Stories can serve to reinforce and perpetuate an organization’s culture, which is part of the POLC function of :
   A.Planning
   
Correct    B.Organizing
   
   C.Leading

   
   D.Controlling    


Answer Key: B
Question 11 of 25
   4.0/ 4.0 Points
According to one study, what percent of a receiver’s comprehension of a message is based on the sender’s actual words?
   A.3%
   
   B.5%
   
Correct    C.7%
   
   D.10%
   


Answer Key: C
Question 12 of 25
   4.0/ 4.0 Points
Which of the following is not an example of a medium rich communication channel?
   A.Handheld devices

   
   B.Blogs
   
   C.Written letters and memos

   
Correct    D.Legal documents    


Answer Key: D
Question 13 of 25
   4.0/ 4.0 Points
Communication within an organization flows:
   A.Upward
   
   B.Downward
   
   C.Lateral

   
Correct    D.Many directions    


Answer Key: D
Question 14 of 25
   4.0/ 4.0 Points
How groups function has important implications for organizational:
   A.Hierarchy
   
   B.Mission and vision
   
   C.POLC function

   
Correct    D.Productivity    


Answer Key: D
Question 15 of 25
   4.0/ 4.0 Points
Group members are becoming more authentic as they express their deeper thoughts and feelings in the stage of:
   A.Forming

   
Correct    B.Storming
   
   C.Norming
   
   D.Performing    


Answer Key: B
Question 16 of 25
   4.0/ 4.0 Points
An ideal time to host a social or team-building event is at the stage of
   A.Forming
   
   B.Storming
   
Correct    C.Norming

   
   D.Performing    


Answer Key: C
Question 17 of 25
   4.0/ 4.0 Points
The tendency of individuals to put in less effort when working in a group context is called:
   A.Groupthink
   
   B.Cohesion
   
   C.Punctuated equilibrium

   
Correct    D.Ringelmann effect    


Answer Key: D
Question 18 of 25
   4.0/ 4.0 Points
Teams that individuals from different parts of the organization are called:
   A.Task force

   
   B.Product development teams
   
Correct    C.Cross-functional teams
   
   D.Virtual teams    


Answer Key: C
Question 19 of 25
   4.0/ 4.0 Points
Pooled interdependence exists when:
Correct    A.Team members may work independently and simply combine their efforts to create the team’s output

   
   B.If one person’s output becomes another person’s input
   
   C.When the team decides they should work together on each phase of a project
   
   D.The reward that an individual receives depends on the performance of others.    


Answer Key: A
Question 20 of 25
   4.0/ 4.0 Points
A key consideration when forming a team is to understand the personality traits needed before starting the selection process as well as the team members’:
Correct    A.KSAs
   
   B.Potential
   
   C.Leadership traits

   
   D.Work ethic    


Answer Key: A
Question 21 of 25
   4.0/ 4.0 Points
The implications of the ERG theory is that we need to recognize which of the following?
Correct    A.The multiple needs that may be driving an individual at a given point

   
   B.Understand group behaviors
   
   C.Job design is critical to motivation
   
   D.How to reward employees better    


Answer Key: A
Question 22 of 25
   4.0/ 4.0 Points
Job design is one of the many organizational design decisions managers must make when engaged in the POLC function of:
   A.Planning

   
Correct    B.Organizing
   
   C.Leading
   
   D.Controlling    


Answer Key: B
Question 23 of 25
   4.0/ 4.0 Points
Controls can cost the organization through
   A.decentralized decision-making.
   
   B.opportunity recognition.
   
Correct    C.botched implementation.

   
   D.layoffs    


Answer Key: C
Question 24 of 25
   4.0/ 4.0 Points
One of four top mistakes companies appear to make regarding how to set and use non-financial controls effectively is
   A.

not to link control to customer demands.
 
   
Correct    B.

failing to validate the link between non-financial control and financial control.
   
   C.

failing to set appropriate substitutes.
   
   D.failing to set goals too high    


Answer Key: B
Question 25 of 25
   0.0/ 4.0 Points
One way to help employees connect with the people and things that will help them achieve their professional goals is to:
   A.Develop goals that stretch their ability
   
Incorrect    B.Give them assignments that are engaging
   
   C.Connect people with mentors and help them build networks

   
   D.Promote deserving employees    


Answer Key: C

Does anyone have quiz 3 for MGMT 310?sorry, I found quiz 3.

can you please post quiz 3 for mgmt310 please

Post Merge: 9 years ago

can you please post quiz three to mgmt. 310

I'm looking for mgmt 310 quiz 3. Can anyone help? Thanks

mgmt. 310 quiz 1

Question 1 of 25
4.0/ 4.0 Points

Managers are responsible for getting activities completed efficiently and achieving the firm’s goals by utilizing:



Correct   A.Human, financial, and material resources
 
   B.Information, human, and service resources 
   C.Human resources, organizational competitiveness, and organizational goals 
   D.Financial resources, top management, and organizational goals 



 Answer Key: A
 
 


Question 2 of 25
4.0/ 4.0 Points

A difference between management and leadership can be defined in the following way



   A.management is human capital, and leadership is directing staff
 
   B.management is getting things done, and leadership is deciding what needs to be done 
Correct   C.management is getting things done, and leadership is inspiring action taken by others 
   D.management is a position of authority or power, and leadership is inspiring action taken by others 



 Answer Key: C
 
 


Question 3 of 25
4.0/ 4.0 Points

Three different types of planning used in the function of management are



Correct   A.strategic, tactical, and operational
 
   B.strategic, organizational design, and job design 
   C.job design, job enrichment, and teamwork 
   D.strategic, organizational design, and operational 



 Answer Key: A
 
 


Question 4 of 25
4.0/ 4.0 Points

Triple bottom line refers to the measurement of business performance along



   A.social, economic and organizational dimensions
 
Correct   B.social, economic and environmental dimensions 
   C.economic, organizational, and human performance dimensions 
   D.environmental, organizational and corporate responsibility 



 Answer Key: B
 
 


Question 5 of 25
4.0/ 4.0 Points

The difference between group and team is



Correct   A.A collection of people is a group and not necessarily a team 
   B.Complementary skills are found in a group but not a team 
   C.The aim and purpose of a group is to perform in the workplace 
   D.Groups are defined by their relatively small size 



 Answer Key: A
 
 


Question 6 of 25
4.0/ 4.0 Points

“The interests of one person should never take precedence over what is best for the company as a whole” is an explanation of which of Fayol’s principles of management:



   A.Unity of command 
   B.Unity of direction 
Correct   C.Subordination of individual interest 
   D.Discipline 



 Answer Key: C
 
 


Question 7 of 25
4.0/ 4.0 Points

The term social movement refers to a type of group that:



   A.Imitates corporations to improve employee morale in organizations
 
Correct   B.Is focused on specific political or social issues 
   C.Mimic society 
   D.Performs activities outside the workplace 



 Answer Key: B
 
 


Question 8 of 25
4.0/ 4.0 Points

Working with people from different countries can be a challenge because of:



Correct   A.Language issues and different cultural norms
 
   B.Cross-cultural misunderstandings 
   C.Different work skills according to cultural norms 
   D.Global strategic communication 



 Answer Key: A
 
 


Question 9 of 25
4.0/ 4.0 Points

People in societies where uncertainty avoidance is high want:



   A.Are less rule-oriented
 
   B.Tolerate a variety of opinions 
   C.Are open to change and taking risks 
Correct   D.Want strict rules, laws and policies 



 Answer Key: D
 
 


Question 10 of 25
4.0/ 4.0 Points

Firms with clearly communicated, widely understood and collectively shared mission and vision have been shown:



   A.To create and advance technology
 
   B.To embrace diversity 
Correct   C.To perform better than those without them 
   D.To employ a smarter workforce 



 Answer Key: C
 
 


Question 11 of 25
4.0/ 4.0 Points

Organizational culture is defined by all of the following EXCEPT:



   A.
Life experiences of the employees
 
   B.Strengths and weakness of the staff 
Correct   C.Organizational mission and vision statements 
   D.Education of the employees 



 Answer Key: C
 
 


Question 12 of 25
4.0/ 4.0 Points


The number of people who participate in a nominal group technique is generally:





   A.1-5 participants 
   B.3-8 participants 
Correct   C.6-10 participants 
   D.8-14 participants 



 Answer Key: C
 
 


Question 13 of 25
4.0/ 4.0 Points


Mission and vision development are analogous to which step in the principles of management framework:




Correct   A.
Planning
 
   B.Organizing 
   C.Leading 
   D.Controlling 



 Answer Key: A
 
 


Question 14 of 25
4.0/ 4.0 Points

Strategy formulation answers the question:



   A.
How do we execute a chosen strategy?
 
Correct   B.What should our strategy be? 
   C.Where does strategy fit in? 
   D.How is strategy applied to me? 



 Answer Key: B
 
 


Question 15 of 25
4.0/ 4.0 Points

The different aspects of strategy as distinguished by Mintzberg include which of the following?:



   A.
Consequential

 
   B.Differentiate 
Correct   C.Realized 
   D.Permanent 



 Answer Key: C
 
 


Question 16 of 25
4.0/ 4.0 Points

Firms that do the product leadership strategy well include which of the following factors:



   A.
Do not focus on innovation
 
   B.Have superb operations and execution 
   C.Are in stagnant markets 
Correct   D.Focus on development, innovation, design, and time to market 



 Answer Key: D
 
 


Question 17 of 25
4.0/ 4.0 Points

Which of the following is considered an intangible resources?:



Correct   A.
Scientific capabilities
 
   B.Production equipment 
   C.Manufacturing plants 
   D.Formal reporting structures 



 Answer Key: A
 
 


Question 18 of 25
4.0/ 4.0 Points


The intensity of industry competition and an industry’s profit potential are a function of which of the following forces of competition?:




   A.
Power of stockholders
 
   B.Power or employees 
   C.Gobal economic conditions 
Correct   D.Threats posed by new entrants 



 Answer Key: D
 
 


Question 19 of 25
4.0/ 4.0 Points


Goals are outcome statements that define what an organization is trying to accomplish:




   A.
Programmatically
 
   B.Organizationally 
Correct   C.Both programmatically and organizationally 
   D.Internally 



 Answer Key: C
 
 


Question 20 of 25
4.0/ 4.0 Points

Characteristics of MBO includes which of the following?:



Correct   A.
Systematic and organized approach
 
   B.Aims to improve employee morale 
   C.It improves communication by centralizes decision making 
   D.Used by managers to track their best customers 



 Answer Key: A
 
 


Question 21 of 25
4.0/ 4.0 Points


The following is NOT considered a best practice when managing performance evaluations:




Correct   A.Determine how best to use the Balanced Scorecard 
   B.Ensure that all key staff are involved in the development of the performance management processes 
   C.Provide additional training for supervisors on how to conduct the mid-year and year-end performance reviews 
   D.Plan to modify the performance management system over time 



 Answer Key: A
 
 


Question 22 of 25
4.0/ 4.0 Points

Among the top motivators driving corporations to engage in CSR include all of the following reasons EXCEPT:



Correct   A.Meeting or exceeding budget 
   B.Ethical considerations 
   C.Innovation and learning 
   D.Employee motivation 



 Answer Key: A
 
 


Question 23 of 25
4.0/ 4.0 Points


Self-development, individual initiative and organizational loyalty are:




   A.Necessary in current principles of behavior in organizations 
Correct   B.Examples of organizational citizenship behaviors 
   C.In-role performance standards 
   D.CSR standards for individual performance 



 Answer Key: B
 
 


Question 24 of 25
4.0/ 4.0 Points

The Gilbreths are most famous for:



   A.Content Packaging
 
   B.Times studies 
   C.Productivity reports 
Correct   D.Time and motion studies 



 Answer Key: D
 
 


Question 25 of 25
4.0/ 4.0 Points

Social networks are often referred to as:
 



Correct   A. The invisible organization
 
   B.Important to organizational culture
 
   C.NIH
 
   D.Important to the mission and vision of the organization
 



 Answer Key: A