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Does Biology Discussion Forums offer refunds on paid memberships?
Due to the sensitivity of the content, we do not offer refunds if a user has viewed a "Best Answer" upon purchasing, downloaded any locked document, or used any of their purchased credits. Our system will recognize if any of these three events have occurred under your account.
How secure is my purchase of paid memberships?
We take credit card fraud very seriously and every purchased placed through this site is secured by encryption technology. Every payment is also logged with the IP address of the computer submitting the payment and any fraudulent transactions will be dealt with using the full extent of the law.
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Credits are a form of currency that can be used towards starting new topics and posts. You lose 3 Credits per every new topic you create, and earn 1 Credits every time you reply. If you're not the first member to reply to a topic, but are second or third to do so, you will not earn any Credits; keep in mind that this only applies if the board you post in is configured to award you credits on replies. Additionally, these values vary based on the board you post in; it's up to you to find out which ones earn you the most.
If you run out of credits, there are several ways to earn more. Ideally, we recommend that you spend time at the forum and contribute by helping other members with their questions. We assure you that if you do this, you will never run out. Here are other ways you could earn more:
How do I cancel my paid membership?
None of our paid memberships run on a cycle – all of our products are non-recurring. This means that once the expiry date of a product has been reached, you'll need to manually purchase another membership at your convenience. This has been done to prevent accidental recharges, which most online consumers often fear.
Currently, our system does not have the functionality to automatically charge you again when your membership expires.
How do I cancel my free membership?
Firstly, we hate to see any of our members depart. However, you can easily close your account by navigating to your profile and finding the "Delete this account" link located at the bottom. If you still can't find that link, click here.
Keep in mind that there may be a wait period before a staff member confirms your request. During this time, your account will not be accessible, unless it is reactived prior to approval. 99% of those accounts are approved for deletion, though if you have an active paid membership, this process may be delayed until your membership expires or 180 days after.
Where does Biology Forums - Master Your Courses get its content?
Biology Forums - Master Your Courses has developed a unique piece of software that scours the internet for valuable educational material such as homework solutions, lecture notes and exams. This program organizes the content by category, and we provide them to you with our easy to use Biology-Forums.com interface. Biology Forums - Master Your Courses has also started purchasing old homework solutions from students around the globe. We have already purchased over 100,000 solutions that are currently available through our service.
Additionally, with hundreds of questions asked daily by members, new content is constantly being added to our database for students to use as reference when tackling their own homework questions.