|
Title: When trying to improve gaps in the service encounter, management must raise customer expectations to ... Post by: rizzy9 on Feb 8, 2018 When trying to improve gaps in the service encounter, management must raise customer expectations to a level higher than the service provided.
Indicate whether the statement is true or false Title: When trying to improve gaps in the service encounter, management must raise customer expectations to ... Post by: xd321 on Feb 8, 2018 Content hidden
|