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Title: Jake had an appointment at the doctor's, but couldn't make it on time because he Post by: S_leve3 on Nov 18, 2014 Jake had an appointment at the doctor's, but couldn't make it on time because he was caught in traffic. By the time he reached the doctor's office, the doctor had already begun with the next patient. This illustrates the ________ of services.
A) variability B) heterogeneity C) perishability D) intangibility E) homogeneity Title: Re: Jake had an appointment at the doctor's, but couldn't make it on time because he Post by: milestone23 on Nov 22, 2014 Content hidden
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