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Title: ________ is the process of carefully managing detailed information about individ Post by: S_leve3 on Nov 18, 2014 ________ is the process of carefully managing detailed information about individual customers and all customer "touch points" to maximize loyalty.
A) Customer relationship management B) Customer lifetime value C) Customer profitability analysis D) Customer satisfaction analysis E) Customer-value delivery Title: Re: ________ is the process of carefully managing detailed information about individ Post by: milestone23 on Nov 21, 2014 Content hidden
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