Biology Forums - Study Force

The nurse manager is aware that decreased productivity is a side effect of:
 
  a. Withdrawal
  b. An appraisal report
  c. Personnel problems
  d. Conflict with physicians

Question 2

There are steps that nurse managers can take when dealing with problem employees. One of these steps is to:
 
  a. Provide on-the-job training
  b. Identify symptoms of the problem
  c. Send the employee to the human resources department
  d. Request a drug screen

Question 3

As an employee benefit, the hospital provides tuition assistance for employees who pursue further education for professional development provided they agree to work at least 2 years after they complete their studies.
 
  This can be viewed as what type of modification of employee behavior?
  a. Reinforcement
  b. Shaping
  c. Extinction
  d. Punishment

Question 4

After the nurse manager counseled a staff member about excessive absenteeism, the nurse manager expected his behavior to change. What type of consequence should the staff nurse expect if he changes his behavior?
 
  a. Favorable
  b. Punitive
  c. Absent
  d. Insufficient

Answer to #1

ANS: C
Decreased productivity is a side effect of personnel problems.

Answer to #2

ANS: B
Substance abusers, angry or withdrawn workers, personnel with excessive absenteeism, and an employee who is being terminated provide challenges to nurse managers. In each case the manager must be alert to symptoms of problems, help the employee solve the problem, and evaluate the results.

Answer to #3

ANS: A
Positive reinforcement increases the probability of a recurrence of desired behavior. A number of stimuli, such as assistance with tuition, can be used to reinforce behavior. Recognition is one of the easiest, cheapest, and most universally effective reinforcers.

Answer to #4

ANS: A
The nurse manager should not just ignore reduced absenteeism and should acknowledge a change in behavior.

Thank you