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Title: A group of students watch a videotape of two managers interacting with their subordinates at a ... Post by: deziner on May 18, 2018 A group of students watch a videotape of two managers interacting with their subordinates at a customer service desk in a department store. Students see one of the managers act in a friendly and respectful manner toward all of the employees. The other manager is less friendly but still respectful toward the employees. What concept would explain the more positive ratings on other dimensions for the friendly manager as compared to the less friendly manager?
A) the central tendency error B) the halo effect C) the horns effect D) the leniency effect Title: Re: A group of students watch a videotape of two managers interacting with their subordinates at a ... Post by: promii on May 18, 2018 Content hidden
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