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Other Fields Homework Help Business Topic started by: Statingu on Oct 12, 2015



Title: In a shopping Web site, more negative comments are seen even though most of the customers are satisf
Post by: Statingu on Oct 12, 2015
In a shopping Web site, more negative comments are seen even though most of the customers are satisfied. Which of the following can be used to explain this situation?
A) RATER model
B) SERVQUAL
C) loss aversion
D) return on quality


Title: Re: In a shopping Web site, more negative comments are seen even though most of the customers are sa
Post by: Russo88 on Oct 12, 2015
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Title: Re: In a shopping Web site, more negative comments are seen even though most of the customers are satisf
Post by: Statingu on Oct 18, 2015
You've been so helpful with my questions, thanks for the expertise.

Marking this thread solved!


Title: Re: In a shopping Web site, more negative comments are seen even though most of the customers are satisf
Post by: Russo88 on Oct 18, 2015
I welcome any best answer votes! Happy to be part of this community.