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Title: _____ means that the service firm must effectively train and motivate its customer-contact employees Post by: a8oobra on Apr 1, 2016 _____ means that the service firm must effectively train and motivate its customer-contact employees and supporting service people to work as a team to provide customer satisfaction.
A) External marketing B) High-touch marketing C) Interactive marketing D) Internal marketing Title: Re: _____ means that the service firm must effectively train and motivate its customer-contact emplo Post by: magnas on Apr 27, 2016 Content hidden
Title: Re: _____ means that the service firm must effectively train and motivate its customer-contact employees Post by: a8oobra on May 3, 2016 I totally agree with your answer, I thought so too actually (not to take away from your glory ;))
Thank you Title: Re: _____ means that the service firm must effectively train and motivate its customer-contact employees Post by: magnas on May 4, 2016 PM me if you need more help
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