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Title: A "moment of truth" can be described as a situation where the customer's expectations ... Post by: nailat on Aug 16, 2016 A "moment of truth" can be described as a situation where the customer's expectations were met.
True or False? Title: Re: A "moment of truth" can be described as a situation where the customer's ... Post by: Nicro on Oct 6, 2016 Content hidden
Title: Re: A "moment of truth" can be described as a situation where the customer's expectations ... Post by: nailat on Nov 26, 2016 Correct :)
Title: Re: A "moment of truth" can be described as a situation where the customer's expectations ... Post by: Nicro on Nov 28, 2016 glad you liked it
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