|
Title: Manager E has just learned that emotional intelligence is a great predictor of workplace ... Post by: Logostrain on May 19, 2017 Manager E has just learned that emotional intelligence is a great predictor of workplace performance. Which of the following would be the best choice for Manager E to measure the emotional intelligence of subordinates?
A) Ask their manager if they have high or low emotional intelligence B) Ask the person to role play how they would respond in different customer interactions and measure their responses C) Ask the person to rate their own level of emotional intelligence D) Use their score on emotional labor because the two concepts are so closely related Title: Re: Manager E has just learned that emotional intelligence is a great predictor of workplace ... Post by: Esho98 on May 19, 2017 B
Explanation: B) The best choice to measure EQ is to measure behaviors including affect and how the problem is solved. This role playing exercise will allow measurement of thoughts and actions. Title: Re: Manager E has just learned that emotional intelligence is a great predictor of workplace ... Post by: Logostrain on Jun 22, 2017 Wow, needed this badly, and excellent explanation
|