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Title: Which of the following is NOT one of the benefits of retaining loyal customers? Post by: chinka on Jun 9, 2017 Which of the following is NOT one of the benefits of retaining loyal customers?
A) Loyal customers are more price-sensitive. B) Loyal customers are more likely to purchase high margin supplemental products. C) Loyal customers make employees' jobs easier and more satisfying. D) Loyal customer refer other customers and engage in positive word-of-mouth. E) It is less expensive to service existing customers. Title: Re: Which of the following is NOT one of the benefits of retaining loyal customers? Post by: saltie on Jun 9, 2017 Content hidden
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