|
Title: Which service characteristic is substantial, difficult to control, and highly dependent on an ... Post by: darthmouse on Jul 15, 2017 Which service characteristic is substantial, difficult to control, and highly dependent on an employee’s delivery?
A) perishability B) tangibility C) homogeneity D) intangibility E) heterogeneity Title: Re: Which service characteristic is substantial, difficult to control, and highly dependent on an ... Post by: Yenn on Jul 15, 2017 Content hidden
|