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Title: As part of managing the ________ component of service quality, Julia demands all employees either ... Post by: revmitchell on Jul 18, 2017 As part of managing the ________ component of service quality, Julia demands all employees either wear uniforms or business attire at all sporting events where they will interact with fans or sponsorship customers.
A) reliability B) empathy C) intangibility D) assurance Title: Re: As part of managing the ________ component of service quality, Julia demands all employees ... Post by: Satioz on Jul 18, 2017 Content hidden
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