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Title: When granting claims and requests for adjustment when the customer is at fault, you should ... Post by: TangLang on Oct 14, 2017 When granting claims and requests for adjustment when the customer is at fault, you should ________.
A. discourage the customer from communicating with the company in the future B. always apologize, even when the customer is at fault C. not argue with the customer’s version of events D. clearly point out that the customer is at fault Title: Re: When granting claims and requests for adjustment when the customer is at fault, you should ... Post by: serbianmagic on Oct 14, 2017 Content hidden
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