|
Title: The textbook recommends that people learn to communicate assertively and lists 6 kinds of comments ... Post by: stepanos on Jan 17, 2018 The textbook recommends that people learn to communicate assertively and lists 6 kinds of
comments or assertive messages; provide descriptions and examples of 3. What will be an ideal response? Title: The textbook recommends that people learn to communicate assertively and lists 6 kinds of comments ... Post by: DeeNE on Jan 17, 2018 Assertive communicators employ confirming messages, showing that they value other
people and their needs. Such messages include descriptive comments (which describe behavior rather than character), problem-solution comments (indicating regard for others' feelings and a desire for a win-win solution), equality comments (showing regard for others' thoughts and judgments), spontaneous comments (without preset judgments), open comments (giving opinions while showing openness to negotiation or change), and empathetic comments (showing concern rather than indifference). |