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Other Fields Homework Help Business Topic started by: bezel on Feb 11, 2018



Title: What are some problems that result when an employee isn't able to speak clearly, listen actively, ...
Post by: bezel on Feb 11, 2018
What are some problems that result when an employee isn't able to speak clearly, listen actively, and use correct grammar?
 
  What will be an ideal response?


Title: What are some problems that result when an employee isn't able to speak clearly, listen actively, ...
Post by: 123qwer121 on Feb 11, 2018
If you do not speak clearly, the customer can become frustrated with the conversation and be left with an
unprofessional image of your organization. You may have lost a customer to your competitor.
If you do not concentrate and demonstrate empathy, acceptance, and responsibility, the caller can become frustrated
with this lack of professionalism.