Biology Forums - Study Force

Understays and overstays have the same impact on room-availability forecasts; both increase the number of rooms available for sale.
 
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Because of the legal environment in the United States, it is unlikely that a modern hotel would be organized as a corporation although older ones hold on to that business form.
 
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Unlike most other industries, hotelkeeping is not subject to the ups and downs of economic cycles.
 
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Credit-card transactions cost the merchant/hotel which fee?
 
  a. Authorization fee
 
  b. Discount fee
 
  c. Chargeback fee
  d. Interchange fee
 
  e. All of the above

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Technically, it is possible for a hotel to record a full house (100 occupancy) and still have empty rooms that night.
 
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The concierge floor is also called the:
 
  a. Club floor
  b. Businesswoman's floor
  c. Upscale floor (but only by the staff; not known to the guests)
  d. Queue-less floor
  e. Both b and d

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Hotels may refuse accommodations to any persons who are unwilling or unable to pay in advance for their accommodations including minority persons.
 
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Hotels have eliminated many middle management positions, which flattens the organizational chart and throws more responsibility on the remaining managers and employees.
 
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Tradition has kept hotel general managers from receiving bonuses as part of their salary package.
 
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Organizationally, the night auditor is most likely to be a member of the:
 
  a. Accounting department
  b. Front-office staff
  c. Legal division
 
  d. Manager's personal advisory group
  e. None of the above

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