|
Title: Explain why communication is important to managers and organizations. What four functions does it ... Post by: kaefol on Mar 2, 2018 Explain why communication is important to managers and organizations. What four functions does it serve?
What will be an ideal response? Question 2 If a manager clearly and articulately verbalizes instructions to a subordinate, communication is said to have taken place. Indicate whether the statement is true or false. Question 3 Brandon is telling his coworkers what he learned at the technical seminar he recently attended. Brandon is using communication to ________. A) disseminate B) inform C) regale D) motivate Question 4 Communication serves both to inform and to control behavior. Indicate whether the statement is true or false. Question 5 Amber has called her work group together to assign tasks for the day. In this instance, Amber is using communication to ________. A) control behavior B) provide feedback C) express emotions D) challenge her employees Question 6 Bonnie has had a bad day. She is venting to her supervisor about her problems. Bonnie is using communication ________. A) to control behavior B) to motivate her supervisor to take action C) to express her emotions D) to inform her supervisor of her personal problems Title: Explain why communication is important to managers and organizations. What four functions does it ... Post by: hannahzzq on Mar 2, 2018 Answer: Communication serves four major functions: control, motivation, emotional expression, and information. Communication acts to control employee behavior in several ways. Organizations have authority hierarchies and formal guidelines that employees are expected to follow. For instance, when employees are required to communicate any job-related grievance first to their immediate manager, to follow their job description, or to comply with company policies, communication is being used to control. But informal communication also controls behavior. When work groups tease a member who's working too hard or producing too much (making the rest of the group look bad), they're informally controlling the member's behavior. Communication encourages motivation by clarifying to employees what is to be done, how well they're doing, and what can be done to improve performance if it's not up to par. As employees set specific goals, work toward those goals, and receive feedback on progress toward goals, communication is required. For many employees, their work group is a primary source of social interaction. The communication that takes place within the group is a fundamental mechanism by which members share frustrations and feelings of satisfaction. Communication, therefore, provides a release for emotional expression of feelings and for fulfillment of social needs. Finally, individuals and groups need information to get things done in organizations. Communication provides that information. None of these four functions is more important than the others. For groups to work effectively, they need to maintain some form of control over members, motivate members to perform, provide a means for emotional expression, and make decisions. You can assume that almost every communication interaction that takes place in a group or organization is fulfilling one or more of these four functions. Answer: FALSE Answer: B Answer: TRUE Answer: A Answer: C |