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Title: The hospital administrator insinuated that overtime hours would be cut from a certain staff ... Post by: lkdddd on Mar 8, 2018 The hospital administrator insinuated that overtime hours would be cut from a certain staff member's work schedule. This staff member had a history of complaining about the hospital's policies.
An essential rule that the staff member needs to remember when negotiating is to: a. Show no fear b. Be ready to be intimated c. Complain to others about the problem d. Be ready for the conflict Question 2 A physician reprimanded a staff nurse in front of a patient about missing laboratory work in the chart. The staff nurse excused himself and left the room without answering the physician. The staff nurse managed the conflict by: a. Avoiding b. Accommodating c. Compromising d. Competing Question 3 Which of the following is the most effective way to manage conflict? a. Avoiding b. Compromising c. Collaborating d. Competing Question 4 Two staff nurses were unable to resolve their differences regarding the number of assigned days they had to float to another unit. The two staff nurses agreed to ask the nurse manager to help manage this conflict by: a. Mediating b. Planning c. Collaborating d. Competing Title: The hospital administrator insinuated that overtime hours would be cut from a certain staff ... Post by: Dido on Mar 8, 2018 ANS: A One essential rule of negotiation is to show no fear in the face of intimidation. ANS: A Avoiding is not acknowledging the conflict and consequently not addressing the problem to solve it. Withdrawing from a conflict does not resolve it, and the individual who retreats may harbor a gnawing anger over a situation that drains energy needed for more constructive purposes. ANS: C Collaborating is a win-win strategy and contributes to effective problem solving because both parties try to find mutually satisfying solutions. Generally, this is a most effective method of conflict resolution. ANS: A Mediation is a friendly intervention by consent and invitation for settling differences between parties. It is negotiation that involves a third party who is knowledgeable about negotiation procedures and can help the parties do their bargaining. Title: The hospital administrator insinuated that overtime hours would be cut from a certain staff ... Post by: lkdddd on Mar 8, 2018 Literally the most helpful website ever
Title: The hospital administrator insinuated that overtime hours would be cut from a certain staff ... Post by: Dido on Mar 8, 2018 :monkey:
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