Biology Forums - Study Force

Touch is a nonverbal communication method that varies from culture to culture. When working in the U.S., what might the best practice be regarding touching others in the workplace?
 
  A) Only use touch to convey warmth.
  B) Only use touch to offer congratulatory wishes.
  C) Only use touch with same-sex coworkers.
  D) Only use touch with those of the same cultural background.
  E) When in doubt, don't touch.

Ques. 2

When conducting a presentation, it is important to control the pace and pitch of your speaking voice to prevent what type of appearance?
 
  A) The appearance of being unprepared
  B) The appearance of being unconcerned
  C) The appearance of being unfamiliar with materials
  D) The appearance of being superior
  E) The appearance of being nervous or fearful

Ques. 3

Placing a hand on a coworkers shoulder while discussing a project could be understood as a nonverbal signal for what?
 
  A) Confusion
  B) Empathy
  C) Teamwork
  D) Control
  E) Friendliness

Ques. 4

When a coworker from Japan makes little to no eye contact with you during a conversation, what can you infer?
 
  A) The Japanese coworker is untrustworthy.
  B) The Japanese coworker is being polite.
  C) The Japanese coworker does not like you.
  D) The Japanese coworker is rude.
  E) The Japanese coworker is bored or disinterested.

Ques. 5

When nonverbal signals do not match the spoken word, what happens to the validity of the communication?
 
  A) The communication is weakened.
  B) The communication becomes irrelevant.
  C) The communication becomes strengthened.
  D) The communication takes on a whole new meaning.
  E) The communication fails.

Ques. 6

Identify and discuss strategies for effective listening.
 
  What will be an ideal response?

Ques. 7

Where is the listening process most likely to fail?
 
  What will be an ideal response?

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