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Title: Better-trained personnel exhibit several characteristics such as ________, which means they respond ... Post by: rizumidancer on Mar 8, 2019 Question 1. Better-trained personnel exhibit several characteristics such as ________, which means they perform the service consistently and accurately.• responsiveness • courtesy • reliability • credibility • competence Question 2. Better-trained personnel exhibit several characteristics such as ________, which means they respond quickly to customers' requests and problems.• reliability • competence • credibility • courtesy • responsiveness Title: Better-trained personnel exhibit several characteristics such as ________, which means they respond ... Post by: jzhu11 on Mar 8, 2019 Content hidden
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