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Title: When the lawn service firm advertises, "We can handle all your lawn needs in one stop" and then ... Post by: dwilliams11 on Mar 8, 2019 When the lawn service firm advertises, "We can handle all your lawn needs in one stop" and then requires three or four visits to satisfy you, this is an example of which of the gaps of service performance?
• Between management's perception and consumers expectations • Between expected service and perceived service • Between service delivery and external communications • Between service delivery and translation of perceptions • None of the above Title: When the lawn service firm advertises, "We can handle all your lawn needs in one stop" and then ... Post by: Mtoney9 on Mar 8, 2019 Content hidden
Title: When the lawn service firm advertises, "We can handle all your lawn needs in one stop" and then ... Post by: dwilliams11 on Mar 8, 2019 Good timing, thanks!
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