|
Title: A second-line help desk operator would most likely Post by: Suedyso on Apr 8, 2019 A second-line help desk operator would most likely
• handle complicated queries requiring research. • provide callers with scripted answers. • use expert systems to resolve issues. • handle less complicated queries requiring research. Title: A second-line help desk operator would most likely Post by: jackjohnson74 on Apr 8, 2019 handle complicated queries requiring research.
|