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Title: How do back-of-the-house staff interactions with servers affect service? Post by: cliff313342 on Aug 2, 2020 How do back-of-the-house staff interactions with servers affect service?
▸ Positive interaction directly reflects ways in which servers interact with guests ▸ The servers interact positively with everyone and BOH lives easier ▸ BOH is too busy to worry about interaction with servers ▸ It should not have any effect; servers need to learn to shake it off Title: How do back-of-the-house staff interactions with servers affect service? Post by: Ed818 on Aug 2, 2020 Content hidden
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