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Title: What concerns need to be addressed to enhance the experience for elderly guests? Post by: 168356573 on Aug 2, 2020 What concerns need to be addressed to enhance the experience for elderly guests?
▸ Parking, access, walking, menu, hearing, seating, lighting, temperature, and care for wheelchairs, walkers, and canes ▸ Fiercely independent; prefer to be treated like every other guest, so ignore age and behave as though they are young adults ▸ Early bird specials; soft, bland foods; no need to present cocktail menu or provide entertainment ▸ Often on a budget and highly demanding; best to quietly discourage repeat visits Title: What concerns need to be addressed to enhance the experience for elderly guests? Post by: rayee_ford on Aug 2, 2020 Content hidden
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