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Title: How do guest complaints benefit the operation? Post by: stephanie_159 on Aug 2, 2020 How do guest complaints benefit the operation?
▸ Information about where improvements are needed to help future guests ▸ Incentive not to make the same mistake and endure complaints and recovery ▸ Staff incentive not to lose time and gratuity handling issues and away from earning ▸ Less effort to get it right the first time and not have to deal with complainers Title: How do guest complaints benefit the operation? Post by: Nose_Nation on Aug 2, 2020 Content hidden
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