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Title: What do you do if a user describes a problem and suggests a solution that you know for a fact is not correct? Post by: myassisblue on Jun 24, 2022 What do you do if a user describes a problem and suggests a solution that you know for a fact is not correct?
A) Humor the person and prove the solution is wrong. B) Take a different course of action, but thank the person for the suggestion. C) Take a moment to teach the person the technical information that shows why the persons solution is wrong. D) dont mention the persons solution and just troubleshoot the problem. Title: What do you do if a user describes a problem and suggests a solution that you know for a fact is not correct? Post by: Lopezj273 on Jun 24, 2022 Content hidden
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