Title: Using a "silver lining" in the close of a bad-news message includes ________. Post by: seraphel on Feb 26, 2023 Using a "silver lining" in the close of a bad-news message includes ________.
▸ potential benefits ▸ an apology ▸ a final reminder of what the bad news is ▸ a final reminder of why the decision was made ▸ contact information in the event the receiver wishes to communicate further Title: Re: Using a "silver lining" in the close of a bad-news message includes ________. Post by: tkane127 on Feb 26, 2023 Content hidden
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