|
Title: When communicating negative change, how can you maintain goodwill with employees and the community? Post by: jugganuts on Feb 26, 2023 When communicating negative change, how can you maintain goodwill with employees and the community?
▸ Be transparent and respectful. ▸ Take a defensive stance. ▸ Put the news in context to soften it. ▸ Assume responsibility for the mistake. ▸ Announce how the problem will be fixed, or prevented, in the future. Title: Re: When communicating negative change, how can you maintain goodwill with employees and the community? Post by: armywahine on Feb 26, 2023 Content hidden
|