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Title: Should your marketing plan strive to eliminate all customer churn? Explain your Post by: mag90si on May 10, 2016 Should your marketing plan strive to eliminate all customer churn? Explain your answer.
Title: Re: Should your marketing plan strive to eliminate all customer churn? Explain your Post by: bolbol on Dec 2, 2022 It's impossible for businesses to stop all customer churn, but given the cost of churn, it’s within your best interests to minimize it when possible. Look for chances to reduce friction points, support customers throughout the sale and afterward, and find ways to offer them something special. Build loyalty, and customers will stay.
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