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Other Fields Homework Help Management Topic started by: MichaelTran on Nov 12, 2016



Title: The following statements are about the relationship between job satisfaction and customer ...
Post by: MichaelTran on Nov 12, 2016
The following statements are about the relationship between job satisfaction and customer satisfaction for front line employees who have regular customer contact.

I.   Employee satisfaction is positively correlated to customer satisfaction .
II.   Employee satisfaction has no correlation to customer satisfaction .
III.    Satisfied customers tend to raise employee satisfaction .

Which of these statements are true?
A) I only
B) II only
C) III only
D) I and III
E) II and III


Title: Re: The following statements are about the relationship between job satisfaction and customer ...
Post by: Melinda98 on Nov 12, 2016
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Title: Re: The following statements are about the relationship between job satisfaction and customer ...
Post by: MichaelTran on Jan 2, 2017
Will pass this forward, appreciate it