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Title: One of Garvin's 8 factors that comprise quality as viewed by the customer is performance. ... Post by: penelopi on Mar 8, 2017 One of Garvin's 8 factors that comprise quality as viewed by the customer is performance. Performance refers to the ________.
A) customer viewed dependability of the product or service B) delivery speed of the product or service C) number of product or service features D) primary operating characteristics of the product or service Title: Re: One of Garvin's 8 factors that comprise quality as viewed by the customer is performance. ... Post by: iou2 on Mar 8, 2017 Content hidden
Title: Re: One of Garvin's 8 factors that comprise quality as viewed by the customer is performance. ... Post by: penelopi on Apr 20, 2017 Appreciate sharing your expertise with me. Marking this topic solved
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