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Title: Professional observers who pose as customers in order to evaluate the quality of a company's ... Post by: elpkiosk on Jun 12, 2017 Professional observers who pose as customers in order to evaluate the quality of a company's service are known as ________.
A) verification officers B) undercover agents C) mystery shoppers D) drive-by shoppers E) acting researchers Title: Re: Professional observers who pose as customers in order to evaluate the quality of a company's ... Post by: saltie on Jun 12, 2017 Content hidden
Title: Re: Professional observers who pose as customers in order to evaluate the quality of a company's ... Post by: elpkiosk on Jul 19, 2017 Extremely helpful
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