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Title: Secret shoppers may be used by marketers to test the effectiveness of service quality among ... Post by: pboehi on Jun 28, 2017 Secret shoppers may be used by marketers to test the effectiveness of service quality among employees. This is a form of variable-interval reinforcement.
Title: Re: Secret shoppers may be used by marketers to test the effectiveness of service quality among ... Post by: RSM on Jun 28, 2017 Content hidden
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