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Title: As part of managing the ________ component of service quality, Edward always makes sure the team's ... Post by: rohu on Jul 18, 2017 As part of managing the ________ component of service quality, Edward always makes sure the team's mascot is roaming around the sports venue interacting with fans during games and at off-field events where the public is invited.
A) reliability B) empathy C) intangibility D) assurance Title: Re: As part of managing the ________ component of service quality, Edward always makes sure the ... Post by: kromonos on Jul 18, 2017 Content hidden
Title: Re: As part of managing the ________ component of service quality, Edward always makes sure the team's ... Post by: rohu on Nov 1, 2017 :) Correct
Title: Re: As part of managing the ________ component of service quality, Edward always makes sure the ... Post by: Javier Pereira on Apr 12, 2020 Thanks!
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