Biology Forums - Study Force

Health care regulatory agencies, national think tanks, and government agencies expect health care organizations
 
  to incorporate cultural competence into policies and practices to ensure effective communication, patient safety and quality, and patient-centered care. Some examples of such organizational policies and practices include which of the following? (Select all that apply.)
  a. Instituting a requirement for all staff to be trained in cultural competence
  b. Maintaining the traditional description of family in written policies
  c. Enforcing strict visitation policies and practices
  d. Ensuring that persons who are deaf or speak limited English have access to an interpreter
  e. Embedding health literacy principles in written and verbal communication

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