Management

According to the JCM, which job characteristic results in the employee knowing about the actualresul

According to the JCM, which job characteristic results in the employee knowing about the actualresul

According to the JCM, which job characteristic results in the employee knowing about the actual
results of his or her work activities?
A) feedback
B)  task significance
C) skill variety
D) autonomy

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According to the JCM, which job characteristic leads to an employee experiencing responsibility for

According to the JCM, which job characteristic leads to an employee experiencing responsibility for

According to the JCM, which job characteristic leads to an employee experiencing responsibility for outcomes of his or her work?
A) feedback
B)  task significance
C) autonomy
D) skill variety

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According to the JCM, which three job characteristics are crucial to an employee experiencing meanin

According to the JCM, which three job characteristics are crucial to an employee experiencing meanin

According to the JCM, which three job characteristics are crucial to an employee experiencing meaningfulness of his or her work?
A) autonomy, feedback, and task significance
B) skill variety, task identity, and task significance
C) sk

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In the job characteristics model, the dimension of ________ refers to the degree to which doing work

In the job characteristics model, the dimension of ________ refers to the degree to which doing work

In the job characteristics model, the dimension of ________ refers to the degree to which doing work activities required by a job results in an individual obtaining direct and clear information about the effectiveness of his or her performance.

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In the job characteristics model, the dimension of ________ refers to the degree to which a job prov

In the job characteristics model, the dimension of ________ refers to the degree to which a job prov

In the job characteristics model, the dimension of ________ refers to the degree to which a job provides substantial freedom, independence, and discretion to the individual in scheduling the work and determining the procedures to be used in carrying

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In the job characteristics model, task significance refers to the degree to which a job ________.

In the job characteristics model, task significance refers to the degree to which a job ________.

In the job characteristics model, task significance refers to the degree to which a job ________.
A) provides freedom, independence, and discretion to the individual in carrying out the work
B) has a substantial impact on the lives or work

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In the job characteristics model, ________ refers to the degree to which a job requires completion o

In the job characteristics model, ________ refers to the degree to which a job requires completion o

In the job characteristics model, ________ refers to the degree to which a job requires completion of a whole and identifiable piece of work.
A) task significance
B) task identity
C) skill variety
D) autonomy

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Which of the following is a framework for analyzing and designing jobs that identifies five primary

Which of the following is a framework for analyzing and designing jobs that identifies five primary

Which of the following is a framework for analyzing and designing jobs that identifies five primary core job dimensions, their interrelationships, and their impact on outcomes.
A) job characteristics model
B) job descriptive index
C) r

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Which of the following is true about job enlargement and job enrichment?

Which of the following is true about job enlargement and job enrichment?

Which of the following is true about job enlargement and job enrichment?
A) Expanding the scope of knowledge used in a job leads to more job satisfaction, enhanced customer service, and fewer errors.
B) Research shows that job enrichment im

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________ refers to the degree of control employees have over their work.

________ refers to the degree of control employees have over their work.

________ refers to the degree of control employees have over their work.
A) Task significance
B) Job scope
C) Job depth
D) Task identity

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________ refers to the vertical expansion of a job by adding planning and evaluating responsibilitie

________ refers to the vertical expansion of a job by adding planning and evaluating responsibilitie

________ refers to the vertical expansion of a job by adding planning and evaluating responsibilities.
A) Job enrichment
B) Job enlargement
C) Job rotation
D) Job sharing

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________ refers to the horizontal expansion of a job by increasing job scope, or the number of diffe

________ refers to the horizontal expansion of a job by increasing job scope, or the number of diffe

________ refers to the horizontal expansion of a job by increasing job scope, or the number of different tasks required in a job and the frequency with which those tasks are repeated.
A) Empowerment
B) Job sharing
C) Job enlargement

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________ refers to the number of different tasks required in a job and the frequency with which thos

________ refers to the number of different tasks required in a job and the frequency with which thos

________ refers to the number of different tasks required in a job and the frequency with which those tasks are repeated.
A) Job depth
B) Task significance
C) Task identity
D) Job scope

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The way tasks are combined to form complete jobs is referred to as ________.

The way tasks are combined to form complete jobs is referred to as ________.

The way tasks are combined to form complete jobs is referred to as ________.
A) job design
B) job evaluation
C) job rotation
D) job specification

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Which of the following actions accurately reflects the reinforcement theory of motivation?

Which of the following actions accurately reflects the reinforcement theory of motivation?

Which of the following actions accurately reflects the reinforcement theory of motivation?
A) A company's policy of cutting a day's pay if an employee reports to work later than 10.30 A.M.
B) A company's policy of giving its

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________ theory says that behavior is a function of its consequences.

________ theory says that behavior is a function of its consequences.

________ theory says that behavior is a function of its consequences.
A) Equity
B) Reinforcement
C) Goal-setting
D) Two-factor

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The goal-setting theory has most value in countries where ________.

The goal-setting theory has most value in countries where ________.

The goal-setting theory has most value in countries where ________.
A) subordinates are reasonably independent
B) individuals are low in assertiveness
C) there is low uncertainty avoidance
D) there is high power distance

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The goal-setting theory has the most value when ________.

The goal-setting theory has the most value when ________.

The goal-setting theory has the most value when ________.
A) the goals are assigned to the individual
B) the individual is a high achiever
C) the individual has low self-efficacy
D) the goals are made public

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Goal-setting theory assumes that an individual is committed to the goal. Commitment is most likely w

Goal-setting theory assumes that an individual is committed to the goal. Commitment is most likely w

Goal-setting theory assumes that an individual is committed to the goal. Commitment is most likely when ________.
A) goals are assigned and not self-set
B) the individual has an internal locus of control
C) goals are not made public

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The goal-setting theory states that ________.

The goal-setting theory states that ________.

The goal-setting theory states that ________.
A) self-generated feedback is largely ineffective as a motivator
B) in order to maximize performance, goals must not be made public
C) motivation is maximized by setting moderately challeng

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Goal-setting theory says that ________. (Multiple Choice)

Goal-setting theory says that ________. (Multiple Choice)

Goal-setting theory says that ________.
A) a generalized goal of "do your best" is likely to be most effective in ensuring high performance
B) to be effective, goals set should be easily achievable for the top performers
C) d

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The three needs identified in the three-needs theory can be measured by using a projective test know

The three needs identified in the three-needs theory can be measured by using a projective test know

The three needs identified in the three-needs theory can be measured by using a projective test known as the ________ in which respondents react to a set of pictures. Each picture is briefly shown to a person who writes a story based on the picture.

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According to the three-needs theory, the best managers tend to be ________.

According to the three-needs theory, the best managers tend to be ________.

According to the three-needs theory, the best managers tend to be ________.
A) high in the need for security
B) low in the need for affiliation
C) high in the need for achievement
D) low in the need for power

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You are acting as manager and mentor to Melanie, an employee who has been identified as a high achie

You are acting as manager and mentor to Melanie, an employee who has been identified as a high achie

You are acting as manager and mentor to Melanie, an employee who has been identified as a high achiever. Going by McClelland's three-needs theory, which of the following measures would best help you motivate Marsha to do her best?
A) giving

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People with a high need for achievement ________.

People with a high need for achievement ________.

People with a high need for achievement ________.
A) make good managers, especially in large organizations
B) emphasize the rewards of success
C) prefer moderately challenging goals
D) emphasize helping others accomplish their goa

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Which of the following needs identified in the three-needs theory has been researched the most?

Which of the following needs identified in the three-needs theory has been researched the most?

Which of the following needs identified in the three-needs theory has been researched the most?
A) affiliation
B) security
C) power
D) achievement

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According to the three-needs theory, the need for ________ is the desire for friendly and close inte

According to the three-needs theory, the need for ________ is the desire for friendly and close inte

According to the three-needs theory, the need for ________ is the desire for friendly and close interpersonal relationships.
A) control
B) power
C) affiliation
D) achievement

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According to the three-needs theory, the need for ________ is the need to make others behave in a wa

According to the three-needs theory, the need for ________ is the need to make others behave in a wa

According to the three-needs theory, the need for ________ is the need to make others behave in a way that they would not have behaved otherwise.
A) power
B) affiliation
C) safety
D) achievement

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According to the three-needs theory, the need for ________ is the drive to succeed and excel in rela

According to the three-needs theory, the need for ________ is the drive to succeed and excel in rela

According to the three-needs theory, the need for ________ is the drive to succeed and excel in relation to a set of standards.
A) control
B) achievement
C) affiliation
D) power

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Which of the following are the three needs identified in the three-needs theory of motivation?

Which of the following are the three needs identified in the three-needs theory of motivation?

Which of the following are the three needs identified in the three-needs theory of motivation?
A) need for power, need for achievement, need for safety
B) need for power, need for safety, need for affiliation
C) need for achievement, n

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The three-needs theory of motivation states that there are three ________ needs that are major motiv

The three-needs theory of motivation states that there are three ________ needs that are major motiv

The three-needs theory of motivation states that there are three ________ needs that are major motives in work.
A) innate
B) safety
C) acquired
D) physical

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________ and his associates proposed the three-needs theory.

________ and his associates proposed the three-needs theory.

________ and his associates proposed the three-needs theory.
A) Frederick Herzberg
B) David McClelland
C) Abraham Maslow
D) Douglas McGregor

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Which of the following is true about Herzberg's two-factor theory?

Which of the following is true about Herzberg's two-factor theory?

Which of the following is true about Herzberg's two-factor theory?
A) According to Herzberg, removing dissatisfying characteristics from a job will invariably make that job more satisfying and motivating.
B) Herzberg's theory has

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According to Herzberg's two-factor theory, which of the following is a motivator?

According to Herzberg's two-factor theory, which of the following is a motivator?

According to Herzberg's two-factor theory, which of the following is a motivator?
A) security
B) responsibility
C) working conditions
D) salary

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According to Herzberg's two-factor theory, which of the following is a hygiene factor?

According to Herzberg's two-factor theory, which of the following is a hygiene factor?

According to Herzberg's two-factor theory, which of the following is a hygiene factor?
A) responsibility
B) working conditions
C) recognition
D) advancement

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Frederick Herzberg's two-factor theory proposes that ________.

Frederick Herzberg's two-factor theory proposes that ________.

Frederick Herzberg's two-factor theory proposes that ________.
A) extrinsic factors are associated with job dissatisfaction
B) intrinsic factors cause job dissatisfaction
C) intrinsic factors have little effect on job satisfaction

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The two-factor theory—also known as the motivation-hygiene theory—was proposed by ________.

The two-factor theory—also known as the motivation-hygiene theory—was proposed by ________.

The two-factor theory—also known as the motivation-hygiene theory—was proposed by ________.
A) Frederick Herzberg
B) Douglas McGregor
C) Abraham Maslow
D) David McClelland

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Irene, CEO of a small company, strongly believes in Douglas McGregor's assumptions about human natur

Irene, CEO of a small company, strongly believes in Douglas McGregor's assumptions about human natur

Irene, CEO of a small company, strongly believes in Douglas McGregor's assumptions about human nature. Which of the following management practices is Irene most likely to favor to maximize employee motivation?
A) a stringent system of monit

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McGregor's Theory Y assumes that employees ________.

McGregor's Theory Y assumes that employees ________.

McGregor's Theory Y assumes that employees ________.
A) want to avoid responsibility
B) have little ambition
C) need to be closely controlled to work effectively
D) enjoy work

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McGregor's Theory X assumes that employees ________.

McGregor's Theory X assumes that employees ________.

McGregor's Theory X assumes that employees ________.
A) enjoy work
B) seek out and accept responsibility
C) need to be closely controlled to work effectively
D) exercise self-direction

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