Travel and Tourism

The process for developing a new hotel typically takes approximately:

The process for developing a new hotel typically takes approximately:

The process for developing a new hotel typically takes approximately:

a.   six to twelve months.

b.   one to two years.

c.   three to four years.

d.   five to seven years.

HOTmike   154   1 Reply

Eleglin

What is a porte cochère?

What is a porte cochère?

What is a porte cochère?

a.   It is the technical name for a main hotel entrance that meets ADA’s accessibility requirements.

b.   It is the French name for the back or employee entrance to a hotel.

c.   It is a hotel pati

HOTmike   83   1 Reply

Eleglin

With a design/build contract:a.the owner serves as the renovation designer, with construction ...

With a design/build contract:a.the owner serves as the renovation designer, with construction ...

With a design/build contract:

a.   the owner serves as the renovation designer, with construction performed by in-house staff.

b.   the construction contractor serves as the designer as well as the builder.

c.   the designe

HOTmike   118   1 Reply

Eleglin

The two primary facility-related operating expenses for a hospitality business are:a.land and ...

The two primary facility-related operating expenses for a hospitality business are:a.land and ...

The two primary facility-related operating expenses for a hospitality business are:

a.   land and insurance.

b.   financing fees and professional fees.

c.   accounting services and legal services.

d.   property ope

HOTmike   70   3 Replies

Eleglin

The major element of the utilities expenditure is:a.fuel (gas, oil, ...

The major element of the utilities expenditure is:a.fuel (gas, oil, ...

The major element of the utilities expenditure is:
a.   fuel (gas, oil, propane).

b.   electricity.

c.   steam.

d.   water and wastewater.

HOTmike   43   3 Replies

Eleglin

Which of the following is not a CapEx item?

Which of the following is not a CapEx item?

Which of the following is not a CapEx item?

a.   replacement and refurbishment of FF&E

b.   structural changes made to meet the regulatory requirements of the Americans with Disabilities Act

c.   telecommunications tru

HOTmike   52   3 Replies

Eleglin

Which of the following series best describes the order of priority a facilities manager should ...

Which of the following series best describes the order of priority a facilities manager should ...

Which of the following series best describes the order of priority a facilities manager should establish when approaching a maintenance or repair task?
a.   (1) safety, (2) legality, (3) service

b.   (1) legality, (2) safety, (3) service

HOTmike   69   3 Replies

Eleglin

Functions for which the facilities manager has responsibility include all but which of the ...

Functions for which the facilities manager has responsibility include all but which of the ...

Functions for which the facilities manager has responsibility include all but which of the following?

a.   contractual and regulatory compliance

b.   parts inventory and control

c.   emergency planning and response

HOTmike   49   3 Replies

Eleglin

Which of the following types of maintenance has an immediate revenue effect?

Which of the following types of maintenance has an immediate revenue effect?

Which of the following types of maintenance has an immediate revenue effect?

a.   predictive maintenance

b.   preventive maintenance

c.   emergency or breakdown maintenance

d.   routine maintenance

HOTmike   66   3 Replies

Eleglin

A form used for all major pieces of equipment to record important maintenance information is called ...

A form used for all major pieces of equipment to record important maintenance information is called ...

A form used for all major pieces of equipment to record important maintenance information is called a:

a.   material safety data sheet.

b.   room data card.

c.   rooms checklist.

d.   equipment data card.

HOTmike   71   3 Replies

Eleglin

Material safety data sheets (MSDSs):a.inform employees about potentially hazardous materials used in ...

Material safety data sheets (MSDSs):a.inform employees about potentially hazardous materials used in ...

Material safety data sheets (MSDSs):

a.   inform employees about potentially hazardous materials used in the workplace and explain how to work with these materials.

b.   do not tell employees any procedures to follow in case of an a

HOTmike   86   3 Replies

Eleglin

All of the following provisions are normally included in a maintenance contract except:a.a schedule ...

All of the following provisions are normally included in a maintenance contract except:a.a schedule ...

All of the following provisions are normally included in a maintenance contract except:

a.   a schedule of frequency of work and specific duties.

b.   a cancellation clause.

c.   specific fees for the work to be done.

HOTmike   63   3 Replies

Eleglin

Facilities benchmarking for establishing goals for quality is based on:a.statistical ...

Facilities benchmarking for establishing goals for quality is based on:a.statistical ...

Facilities benchmarking for establishing goals for quality is based on:

a.   statistical analysis.

b.   quality milestones

c.   comparisons.

d.   quality circles.

HOTmike   179   3 Replies

Eleglin

What are the Three P’s?

What are the Three P’s?

What are the Three P’s?

a.   pulping, planting, producing

b.   planning, partnerships, permission

c.   permits, packaging, pollution

d.   people, planet, profit

HOTmike   108   3 Replies

Eleglin

Capturing heat from exhaust air and using it to pre-heat the building’s incoming air is an example ...

Capturing heat from exhaust air and using it to pre-heat the building’s incoming air is an example ...

Capturing heat from exhaust air and using it to pre-heat the building’s incoming air is an example of:

a.   waste transformation.

b.   recovery and reuse.

c.   cogeneration.

d.   variable-volume air handling.

HOTmike   63   3 Replies

Eleglin

Global supplies of fresh water are limited—they represent less than __________ percent of the ...

Global supplies of fresh water are limited—they represent less than __________ percent of the ...

Global supplies of fresh water are limited—they represent less than __________ percent of the total water on the earth.

a.   thirty

b.   twenty

c.   ten

d.   one

HOTmike   131   3 Replies

Eleglin

“These are substances that destroy other materials by chemical reaction. When in contact with ...

“These are substances that destroy other materials by chemical reaction. When in contact with ...

“These are substances that destroy other materials by chemical reaction. When in contact with human tissues, these substances may cause burns and destroy tissue. Common examples of these substances are oven and toilet cleaners.” This describes what t

HOTmike   306   3 Replies

Eleglin

Key to the success of a risk management program is:a.a computerized safety management system ...

Key to the success of a risk management program is:a.a computerized safety management system ...

Key to the success of a risk management program is:

a.   a computerized safety management system (CSMS).

b.   a centralized fire control system.

c.   a dedicated, in-house safety and security department.

d.   suppo

HOTmike   105   3 Replies

Eleglin

Guest-use water temperatures should be set no higher than __________ at the source.

Guest-use water temperatures should be set no higher than __________ at the source.

Guest-use water temperatures should be set no higher than __________ at the source.

a.   100° F (38° C)

b.   120° F (49° C)

c.   160° F (71° C)

d.   200° F (93° C)

HOTmike   73   3 Replies

Eleglin

Fire safety at a hospitality property is:

Fire safety at a hospitality property is:

Fire safety at a hospitality property is:

a.   best left to professional firefighters.

b.   the responsibility of everyone at the property.

c.   solely the responsibility of the maintenance department.

d.   solely

HOTmike   81   3 Replies

Eleglin

Alarm-sounding devices that trigger when smoke particles either scatter or obscure light are ...

Alarm-sounding devices that trigger when smoke particles either scatter or obscure light are ...

Alarm-sounding devices that trigger when smoke particles either scatter or obscure light are called:

a.   single-station smoke detectors.

b.   ionization smoke detectors.

c.   photoelectric smoke detectors.

d.   s

HOTmike   87   3 Replies

Eleglin

Which of the following is not a fire detection device?

Which of the following is not a fire detection device?

Which of the following is not a fire detection device?

a.   heat detector

b.   sprinkler activation detector

c.   smoke damper detector

d.   smoke detector

HOTmike   90   3 Replies

Eleglin

Near the end of a long dinner shift that Henri spent mostly at the grille, a fire erupted in the ...

Near the end of a long dinner shift that Henri spent mostly at the grille, a fire erupted in the ...

Near the end of a long dinner shift that Henri spent mostly at the grille, a fire erupted in the grille’s grease trap and threatened to spread. Henri knew that a grease fire needed special handling and his emergency training told him he must act fast

HOTmike   88   3 Replies

Eleglin

Which of the following statements about fire suppression systems is true?

Which of the following statements about fire suppression systems is true?

Which of the following statements about fire suppression systems is true?

a.   Sprinkler systems for low-rise buildings need supplemental pumps to increase water pressure from the local water supply.

b.   When the kitchen fire supp

HOTmike   136   3 Replies

Eleglin

Which of the following statements about key control is false?

Which of the following statements about key control is false?

Which of the following statements about key control is false?

a.   The room number should be clearly printed on the key that opens the door to a guestroom.

b.   Mechanical locks should be replaced when a number of keys are missing.

HOTmike   79   3 Replies

Eleglin

On average, purchase costs account for about __________ percent of water costs; disposal costs ...

On average, purchase costs account for about __________ percent of water costs; disposal costs ...

On average, purchase costs account for about __________ percent of water costs; disposal costs account for the remaining __________ percent.

a.   90; 10

b.   75; 25

c.   50; 50

d.   20; 80

HOTmike   101   3 Replies

Eleglin

The device that submeters water used for cooling towers, irrigation, and swimming pools, so that ...

The device that submeters water used for cooling towers, irrigation, and swimming pools, so that ...

The device that submeters water used for cooling towers, irrigation, and swimming pools, so that this water can be deducted from the property's water disposal (sewer) bill, is known as a:

a.   backflow preventer.

b.   deduct me

HOTmike   83   3 Replies

Eleglin

A restaurant's storm sewer system disposes of:

A restaurant's storm sewer system disposes of:

A restaurant's storm sewer system disposes of:

a.   rainwater.

b.   waste water from the restaurant itself.

c.   gray water.

d.   a and c

HOTmike   115   3 Replies

Eleglin

Water-filled sections of pipe within a building's wastewater system that keep sewer gases and odors ...

Water-filled sections of pipe within a building's wastewater system that keep sewer gases and odors ...

Water-filled sections of pipe within a building's wastewater system that keep sewer gases and odors from entering the building are called:

a.   risers.

b.   gas-flow preventers.

c.   sanitary pipes.

d.   traps

HOTmike   64   3 Replies

Eleglin

Water is "softened" by:

Water is "softened" by:

Water is "softened" by:

a.   replacing hardness-causing minerals with sodium.

b.   adding calcium and magnesium to the water.

c.   heating it.

d.   adding low levels of manganese and iron to the water.

HOTmike   56   3 Replies

Eleglin

How do heat pump water heaters work?

How do heat pump water heaters work?

How do heat pump water heaters work?

a.   They burn a fuel and transfer the heat that is generated to the water being heated.

b.   They extract heat from the air within a space, the outside air, or a water source.

c.   They

HOTmike   93   3 Replies

Eleglin

The balance between acidity and alkalinity in a swimming pool is established by using a test kit to ...

The balance between acidity and alkalinity in a swimming pool is established by using a test kit to ...

The balance between acidity and alkalinity in a swimming pool is established by using a test kit to measure the:

a.   pH of the water.

b.   algae content of the water.

c.   amount of leaching from the pool's plaster/ti

HOTmike   83   3 Replies

Eleglin

A measure of the electrical potential provided by an electric utility (often compared with water ...

A measure of the electrical potential provided by an electric utility (often compared with water ...

A measure of the electrical potential provided by an electric utility (often compared with water pressure in a water system) is termed:

a.   voltage.

b.   frequency.

c.   amperes.

d.   none of the above.

HOTmike   103   3 Replies

Eleglin

In an electrical system, “phases” refers to:a.the rate at which an alternating-current power ...

In an electrical system, “phases” refers to:a.the rate at which an alternating-current power ...

In an electrical system, “phases” refers to:

a.   the rate at which an alternating-current power supply alternates the direction of the current flow.

b.   the number of energized or "hot" wires in the electrical supply.

HOTmike   113   3 Replies

Eleglin

Which of the following statements is a good rule for taking care of equipment that uses ...

Which of the following statements is a good rule for taking care of equipment that uses ...

Which of the following statements is a good rule for taking care of equipment that uses electricity?

a.   You should store electrical equipment in damp or wet locations.

b.   Overloading electrical equipment at least once during its

HOTmike   93   3 Replies

Eleglin

Which of the following provides a much higher level of protection than a standard circuit ...

Which of the following provides a much higher level of protection than a standard circuit ...

Which of the following provides a much higher level of protection than a standard circuit breaker?

a.   fuse

b.   line interrupter

c.   ground fault circuit interrupter

d.   time-delay relay

HOTmike   103   3 Replies

Eleglin

Items that are usually required by law or code to be connected to a hospitality business’s ...

Items that are usually required by law or code to be connected to a hospitality business’s ...

Items that are usually required by law or code to be connected to a hospitality business’s emergency power system are:

a.   computer systems.

b.   fire pumps.

c.   public safety communications systems.

d.   b and c

HOTmike   87   3 Replies

Eleglin

Because electric utilities have been deregulated in the United States:a.hotels must generate their ...

Because electric utilities have been deregulated in the United States:a.hotels must generate their ...

Because electric utilities have been deregulated in the United States:

a.   hotels must generate their own electricity.

b.   each geographic region has been assigned a single electric utility company.

c.   hotel managers mu

HOTmike   111   3 Replies

Eleglin

What is normally called “the temperature” of a guestroom is known in the HVAC industry as:a.the ...

What is normally called “the temperature” of a guestroom is known in the HVAC industry as:a.the ...

What is normally called “the temperature” of a guestroom is known in the HVAC industry as:

a.   the wet bulb temperature.

b.   the dew point temperature.

c.   the adiabatic temperature.

d.   the dry bulb temperatu

HOTmike   127   3 Replies

Eleglin

The energy efficiency ratio (EER) of cooling equipment can be calculated by:a.adding the amount of ...

The energy efficiency ratio (EER) of cooling equipment can be calculated by:a.adding the amount of ...

The energy efficiency ratio (EER) of cooling equipment can be calculated by:

a.   adding the amount of cooling achieved (Btu/hr) to the amount of energy used (watts drawn by the unit) to operate the system.

b.   multiplying the amo

HOTmike   100   3 Replies

Eleglin