Which of the following modes of communication does not come under the purview of nonverbal communication?
A) physical distance
B) personal e-mails
C) intonations
D) facial expressions
E) body movement
Question 2Which of the following forms of communication is characterized by the use of only body movements, intonations, facial expressions, and physical distance to communicate?
A) written communication
B) downward communication
C) nonverbal communication
D) lateral communication
E) upward communication
Question 3Genepa Corporation manufactures home appliances and other electronic products. Genepa is planning to introduce a new refrigerator model.
The marketing manager at Genepa has developed a marketing plan for this new product and wants to communicate this plan to all the employees in the marketing department. Which of the following is most likely to be the best form of communication for communicating this plan?
A) nonverbal communication
B) oral communication
C) written communication
D) grapevine communication
E) lateral communication
Question 4Written communication is characterized by ________.
A) a high degree of potential distortion
B) the speed of transmission and feedback
C) the availability of nonverbal cues
D) a high degree of tangibility and verifiability
E) minimal time required for transmission and feedback
Question 5Which of the following will be useful in creating team players?
A) technical training
B) academic training
C) job rotation
D) cross-training
E) negotiation training
Question 6What is social loafing? How can the management undermine the tendency of social loafing?
What will be an ideal response?
Question 7What is the relationship between task conflicts and reflexivity among team members?
What will be an ideal response?
Question 8How do mental models contribute to task conflicts?
What will be an ideal response?