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ovx1267 ovx1267
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6 years ago
Each of the following is a Kano Model procedure except
 
  A) interpret and evaluate results.
  B) construct the Kano questionnaire and interview customers.
  C) identify project requirements and customer expectations as though you are walking in the customer's shoes.
  D) close down the project.
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garyrangel12garyrangel12
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6 years ago
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ovx1267 Author
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#2
6 years ago
 Thinking Face makes sense
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