Evaluation of the decision making process may answer all of the following questions except:
a. What else is necessary to correct the situation?
b. Were new problems identified that need to be addressed?
c. What approach should be next in the decision making process?
d. Was the decision effective, efficient, and appropriate?
Q. 2When implementing the decision, it:
a. may be a process rather than a single event.
b. should be successful regardless of how the staff views the change.
c. always takes more than communication to make it happen.
d. involves doing much more than what has been decided.
Q. 3Which of the following is not true regarding making the decision?
a. Refusing to make a decision is actually a decision.
b. In most cases a decision needs to be made in a timely manner.
c. More choices may make it easier to make a decision.
d. The choice may be obvious if care has been taken when working through the previous steps.
Q. 4When analyzing the available alternatives in the decision making process:
a. the manager should document the work on paper.
b. a degree of subjectivity may influence the outcome.
c. decisions are easier to make with as much information as possible.
d. a wide array of options makes for easier decision making.
Q. 5When identifying alternatives that are available in the decision making process it is important to remember that:
a. a manager's own knowledge and experience are the best sources for alternatives.
b. problems will be considered solvable when the manager's choices are limited.
c. an attempt should be made to only determine what the alternatives are.
d. an attempt should be made to evaluate the alternatives.
Q. 6Quantifying the decision making process:
a. is carried out on an intellectual level.
b. makes it possible for others to see how the decision evolved.
c. is helpful when dealing with less complex decisions.
d. may lead to less objective decision making.
Q. 7All of the following describe the weighting of decision-making criteria except:
a. this task can be done in conjunction with staff members.
b. it almost always involves leaving a paper trail.
c. it may combine with identifying criteria to create one step.
d. the criteria are ranked in order of relative importance.
Q. 8Decision making criteria are:
a. used to create subsequent steps in the process.
b. not influenced by outside agencies.
c. always imposed on a manager.
d. only set with the help of staff.
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