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jgrou0811 jgrou0811
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6 years ago
The unit secretary is away from the unit desk, the phone rings, and the student nurse answers. The
  caller is the health insurer for one of the inpatients, seeking information about the client's projected
  length of stay.
 
  How should the student nurse handle the request?
  a. Obtain the information from the client's medical record and relay it to the caller.
  b. Inform the caller that information about clients is confidential.
  c. Refer the request for information to the client's case manager.
  d. Refer the request to the unit psychiatrist.
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bburnsbburns
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6 years ago
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