All theoretical orientations stress the importance of:
a. Problem solving skills
b. Empathizing with the client's feelings
c. Unique and shared interviewer/client experiences
d. Listening skills
For people from some non-Western cultures, the active, involved posture (leaning forward, eye contact) is:
a. Intense, threatening, and intrusive
b. A sign that the interviewer is thoughtful and respectful
c. Completely irrelevant, as most non-Western cultures do not place much importance on nonverbal behavior
According to Rogerian theory, it is important to:
a. Help the client learn how to take action, in order for clients to become empowered
b. To refrain from moving to more action oriented interviewing phases until the unique experiences of the client are fully understood
c. To help the client understand the interviewer's unique experiences; only then can they move toward shared experiences
The most influential psychotherapist of modern times is:
a. Carl Rogers, whose legacy stresses the importance of listening and hearing the client's story
b. Sigmund Freud, who introduced the idea of psychotherapist training
c. There is no single most influential psychotherapist; many have contributed equally to the field
Programmed learning is:
a. Learning interviewing skills with the aid of a computer
b. Learning to apply interviewing skills in exactly the same way in every interview
c. Learning single microskills of the interview by further breaking them down into manageable teaching units or frames
d. Learning how to program clients toward new ways of thinking, feeling, and behaving
The task of the interviewer is:
a. To give accurate and timely advice that will help clients solve their problems
b. To help clients find new ways of thinking and feeling as well as new behaviors and coping skills
c. To simply listen to clients; client's must develop goals and take action on their own if they are to be empowered
d. To interview the client, which means to ask a comprehensive and exhaustive set of questions that will lead to an accurate picture of the client's problem
External organization strategies promote the development of culturally competent relations with clients and agencies external to the organization.
Indicate whether the statement is true or false
Interrnal organization strategies offer possible approaches an organization can use to intervene and prevent cultural diversity problems.
Indicate whether the statement is true or false
Action planning involves
a. developing feasible objectives
b. developing measurable outcomes
c. developing a time table for completing action steps
d. all of the above are correct
Action planning involves
a. problem-solving
b. internal organization strategies
c. external organization strategies
d. all the above are correct
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