× Didn't find what you were looking for? Ask a question
  
  
Top Posters
Since Sunday
27
c
9
s
6
j
5
5
s
5
5
m
5
5
b
4
p
4
m
4
New Topic  
cristinaloayza cristinaloayza
wrote...
Posts: 667
Rep: 0 0
4 years ago
In terms of dealing with a customer problem, a worker with tendencies toward service-oriented organizational citizenship behavior, is likely to
 
  A) go beyond ordinary expectations to solve the problem.
  B) carefully follow company procedures in resolving the problem.
  C) ask a coworker to take responsibility for the problem.
  D) convince the customer that the problem is not serious.
Read 498 times
9 Replies
Replies
Answer verified by a subject expert
srw23557srw23557
wrote...
Top Poster
Posts: 647
Rep: 3 0
4 years ago
Sign in or Sign up in seconds to unlock everything for free
Answer: A

Related Topics

wrote...
2 years ago
Really helps!
wrote...
2 years ago
Thank you!
wrote...
2 years ago
Ty!
wrote...
2 months ago
Thanks
wrote...
2 months ago
Thank you so much
wrote...
A month ago
Thank you so much
wrote...
A month ago
Thanks!
wrote...
A month ago
TY :)
New Topic      
Explore
Post your homework questions and get free online help from our incredible volunteers
  278 People Browsing
 334 Signed Up Today
Related Images
  
 167
  
 149
  
 57
Your Opinion
Which of the following is the best resource to supplement your studies:
Votes: 167