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Raider49 Raider49
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6 years ago
When delivering an assertive confrontation message to an employee, you must be careful not to become defensive or reactive if the employee becomes angry or argumentative.
 
  Describe measure you can take to remain calm and focused when delivering such a message
  What will be an ideal response?
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icysparklesicysparkles
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6 years ago
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This verified answer contains over 440 words.
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Raider49 Author
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6 years ago
Smart ... Thanks!
MAry1395
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Yesterday
Helped a lot
ky
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2 hours ago
Just got PERFECT on my quiz
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