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張鈺禾 張鈺禾
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5 years ago
When language differences exist between practitioner and client, it is especially important to frequently:
 
  A) ask leading questions.
  B) reflect or summarize.
  C) find commonalities.
  D) ignore mistakes in understanding.
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Andee L.Andee L.
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5 years ago
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B

Firstly, it serves as a valuable tool for clarification and verification. Language barriers can easily lead to misunderstandings or misinterpretations. By restating what the client has said in simpler or more explicit terms, the practitioner provides an opportunity for the client to confirm whether their message has been accurately grasped. This back-and-forth validation is crucial in preventing misunderstandings that could otherwise arise due to linguistic differences.

Secondly, reflecting or summarizing embodies the principle of active listening. It demonstrates to the client that their words are not only being heard but also valued and taken seriously. This can significantly contribute to building trust and rapport between the practitioner and the client. In a context where language differences may create a sense of distance or discomfort, active listening through reflection and summarization can foster a more supportive and understanding atmosphere.
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