A child's parents ask the nurse many questions about their child's illness and its management. The ...

ANS: A
Questions from parents should be answered in a straightforward manner. Stating I don't know or I'll find out is better than pretending to know or giving excuses. Suggesting that they ask the physician these questions is not supportive of the family. The nurse's role is to assist the parents in obtaining accurate information about their child's illness and its management. Although the nurse cannot be expected to know everything, it is an unprofessional attitude to state this. Nurses must provide accurate information to the extent possible. Vague answers are not helpful to the family.

I just wanted to write to say thanks a bunch for the answer!