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Fred Fred
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6 years ago
By involving employees in setting service standards, some believe standards will be:
 
  A) set higher than if management had set them.
  B) set too high.
  C) set lower than if management had set them.
  D) unrealistic.
  E) hard to maintain.
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jhncyssjhncyss
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6 years ago
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Fred Author
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6 years ago
Good timing, thanks!
smdavis
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Yesterday
Brilliant ツ
amandamraz
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2 hours ago
Helped a lot
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